A 99.9% Server Uptime
We have built our cloud hosting platform using stable hardware and strongly tweaked software. Our system administrators have installed a customized version of SELinux on all our hosting servers in order to guarantee optimal protection and reliability. We have installed several distributed denial–of–service protection appliances along with highly effective firewall programs to make sure our internal network is invincible and safe.
All our cloud hosting plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your own cloud hosting system, it’s crucial that you also set up your own network architecture. This is why we set up a custom–configured internal network in all our data center facilities. Relying on top–quality Juniper switches and routers, our internal network allows for extraordinarily fast data transfer rates and is also completely redundant.
Hence, you will enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe and in our datacenter in AU, no matter which web hosting offer you’ve picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our web hosting services, or if you think that they are insufficient, or if you decide that you should have a VPS servers instead of a cloud hosting plan – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have total control of your domain names even when you delete your account with us.
24/7 Technical Support
If you have ever been forced to wait for hours for a response, you are aware of how exasperating this can be, even more so if your web site is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be here for you and they’ll get back to you in less than one hour. And the best part is that their average support ticket response time is below twenty minutes!