Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour solution warranty with all of our cloud hosting packages, meaning that each individual advice inquiry you submit will be reacted to in only 60 minutes maximum. Our support crew members are qualified to swiftly correct any issue and to ensure that you get well–timed guidance on any situation that you could have.
A Top–quality Support Service
Our help and support service is supplied by a team of capable specialists who are able to answer your request quickly. You are able to speak to the support team by launching a help and support ticket from your Website Control Panel or by submitting us an e–mail message. On business days, you may also contact us on the telephone or make use of the online chatting option.
An Intuitive Help Section
We have integrated a thorough know–how base into the Control Panel so that you could obtain practical step by step directions whenever you want. Each section of the Control Panel has its own contextual guide area offering a list of how–to articles. We have also made video clips to give you a far better idea of precisely how to accomplish any presented job.