Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section incorporated into D3 Web Host’s Website Control Panel offers a collection of help articles and regularly asked questions. Aimed toward solving any common issue that you could possibly chance upon, they are contributed by our support team of practiced technicians.

  • Top quality support service

  • Educational Video Clips

  • For those of you who’d rather learn how to troubleshoot a frequently encountered problem by watching an instructional video clip, we’ve added a compilation of video tutorials to our Website Control Panel. All the video clips are very short and simple to grasp. They offer step–by–step demonstrations of various site administration procedures.

  • Intuitive help center

  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 technical support service with a sixty–minute response guarantee. A team of experienced customer service technicians will be at your disposal to attend to all the enquiries that you could possibly have. During non–peak hours, a reply will be provided within just twenty minutes.