Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Resolution Warranty

  • Our tech support crew is available round–the–clock to handle all of your current help questions. Every single ticket you send to us will be taken care of within maximum 60 minutes. If your issue demands the assistance of an administrator, we are going to address the ticket to the person in charge and will let you know that the problem will soon be resolved.

  • Top quality support service

  • Professional Client Help Service

  • Our technical support Department is going to be working for you 24/7 to to reply to all assistance inquiry tickets that you send. We offer tech help and support for all the apps that are installed in advance on your hosting server. These include our in–house created Website Control Panel, the selected OS along with the server admin panel (with respect to the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • In the Website Control Panel that is included at zero cost in your virtual server, you’ll discover an informational Help zone, that features everything you need to have knowledge of when taking care of your web sites and software packages. We have introduced a wide range of how to articles and reviews and video tutorials that show the fundamental web site managing duties in an easy–to–understand manner.